Shipping and delivery policy
Domestic shipping
1. Processing time
Orders are processed within 1-3 business days, including order verification and packaging. We do not ship on weekends or holidays. We deliver to all cities in the Kingdom through shipping companies.
2. Shipping rates and delivery estimates
All cities of the Kingdom of Saudi Arabia
1- Shipping method: Ways / Estimated delivery time: 3-5 working days from the date the carrier company receives the order. / Shipping cost: 23 Saudi riyals.
2- Shipping method: Immediate delivery (immediate delivery in Mecca only) / Estimated delivery time: same day of order / Shipping cost: 30 Saudi riyals.
3- Shipping method: SMSA / Estimated delivery time: 3-5 working days from the date the carrier company receives the order. / Shipping cost: 28 Saudi riyals.
3. Order tracking
You can track your order using our order tracking page. Tracking information will be emailed to you once your order has shipped.
4. Customs, duties and taxes
You are responsible for any applicable customs duties and taxes. Any fees that appear during or after shipping are on you (tariffs, taxes, etc.).
5. Damages:
We fully insure your parcels. In the unlikely event that your parcel is lost, we will offer you a full refund.
6. Contact us
If you have any questions about our shipping policy, please contact us:
Via email: [email protected]
By visiting our contact form: Contact Form
By phone: +966-562-880-818